Is your TGV or Intercités more than 30 minutes late? SNCF's innovative 30-Minute Guarantee, launched today, reimburses you with vouchers for any reason—even external factors like bad weather, suspicious packages, vandalism, or track obstructions. This surpasses EU regulations requiring compensation only after one hour, starting at 25% of your ticket price and increasing with delay length.
How to claim it?
Submit your request immediately upon arrival at g30.sncf.com or via the SNCF app. Receive your digital voucher within 48 hours, valid for one year online and at all sales points.
