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AccorLocal App: Elevating Neighborhood Living with Seamless Hotel and Local Services

What is AccorLocal?

AccorLocal is a user-friendly app providing access to hundreds of services across more than 250 AccorHotels properties—including Ibis, Ibis Styles, Novotel, Pullman, Mercure, and Sofitel—in France and expanding worldwide soon.

What services does it offer?

- Daily services from neighborhood merchants: Local businesses can deliver products directly to Accor hotels, available 24/7. Pick up items from your favorite shops outside regular hours. Exclusive partnerships let you collect Nespresso orders, recycle used capsules, grab Poilâne bread, or rent a car hourly via AccorLocal by Hertz.

- Hotel amenities for everyone: Enjoy Accor hotel facilities without staying overnight. Access spas, pools, fitness centers, coworking spaces, luggage storage, ironing, or document printing. For instance, book a 1-hour fitness or yoga session at Novotel Paris Vaugirard Montparnasse for €8, or secure a 24-hour parking spot for €16. At ibis Montpellier Centre, try laundry services from €5.50 or florist deliveries via Fleurs Design by Faustine. Sofitel Biarritz Le Miramar Thalassa & Spa offers aquagym or muscle-strengthening classes for €35.

How does it work?

Select your desired service and time slot in the app. The hotel and merchant receive a notification to prepare it. Arrive at the scheduled time—any hour, any day—to collect your order effortlessly.

Free app on App Store and Google Play. Learn more at www.accorlocal.com.