In 2018, Tripadvisor released its second annual ranking of the world's best airlines, based on millions of traveler reviews from the past 12 months. Criteria focused on review quality, quantity, and service excellence, drawing from real passenger experiences worldwide.
Singapore Airlines claimed the top spot in the Traveller's Choice Awards 2018, followed closely by Air New Zealand and Emirates. Here's the full top 10:
Tripadvisor also ranked premium services: Singapore Airlines dominated First Class and Economy Class, praised for outstanding crew, meals, entertainment, and value. Qatar Airways led Business Class, while Air New Zealand topped Premium Economy. Air France did not appear in any category.
Singapore Airlines CEO Goh Choon Phong commented: "We are honored to be the winners of this year's Travelers' Choice Awards 2018 for TripAdvisor Airlines. This award recognizes the hard work and dedication of our thousands of employees around the world, who strive every day to ensure that Singapore Airlines remains a globally competitive company. Our business model is based on three main pillars: product leadership, service excellence and network connectivity."
These rankings, powered by traveler insights, guide smart choices for your next flight.
